#Field Notes

Three Lines of Logging

The note I left for myself that saved the next incident.
author
Priya Hale
category
"Field Notes"
reading
"3 min"
three-lines-of-logging.md

Naming turned out to matter more than the structure did. Once the function stopped being called process and started saying what it did, two of the three bugs in the surrounding code became obvious to everybody reading it, including the person who had written them, who was me.

After that, the only thing left was to delete the workaround. This is the step that tends to get skipped, which is how a codebase ends up with fixes for bugs that stopped existing years ago. Put the removal in the same ticket, or accept that it will outlive everyone on the team.

The review comment that stuck with me was a question: what happens if this runs twice? It had not occurred to me, and the answer was unpleasant. Since then I ask it of every job, webhook and migration I touch, and it has been worth more than any tool I have installed.

Where it started

#!/usr/bin/env bash
set -euo pipefail

for file in dist/*.js; do
  gzip -9 --keep "$file"
done

echo "compressed $(ls dist/*.gz | wc -l) files"
plain preformatted text with no code element

Do the rename in its own commit. It feels like extra ceremony right up until someone tries to find out when the behavior changed and the history shows a single enormous diff. Separating the mechanical change from the interesting one costs thirty seconds and saves a very long afternoon.

We now write a short note after every incident, and the rule is that it has to be useful to somebody who was asleep at the time. What happened, how we noticed, what we did and what we changed. Blame is not one of the headings, and it has never needed to be.

Old code deserves a little respect, even when it is bad. It has been running in production for years and has already met all the strange inputs you have not thought of yet. Read it carefully before rewriting it, because the odd conditional in the middle is usually a scar from a real incident.

What to watch for

The first thing to do when something breaks is to stop guessing. Open the log, find the first line that looks wrong, and read it twice. Most of the time the message is telling you exactly what happened, and the only thing standing in the way is the theory you formed on the walk to the keyboard.

Choosing boring technology is mostly about choosing where your surprises will come from. The database has been around for decades and its failure modes are written up in great detail. The newer thing may well be better, but its surprises will belong entirely to you, at a time of its choosing.

Performance work is mostly subtraction. Before reaching for a clever technique, find out what the page is doing that nobody asked it to do. We have never yet profiled something without finding a piece of work that could simply be removed, and removal has the best cost profile of anything.

A simpler version

Every layer in this stack is caching something, and each one was added by a reasonable person solving a real problem. The trouble only starts when nobody remembers all of them. Before adding another, draw the whole path on paper and write down who clears each cache and when it happens.

What surprised me was how much of the cost was in the waiting. The work itself was quick. The build took nine minutes, the review sat for a day and the deploy window was on Thursdays. Shaving a second off the code path would have been easy and would not have changed a thing.

The browser is already very good at most of this. A surprising share of the script we removed was reimplementing things a plain link, a form or a details element will do for free, with better keyboard support and without the bugs we had carefully written ourselves.

10 comments on “Three Lines of Logging”

  1. Thanks for writing this up. I have sent it to two people who needed it and one who will deny it.

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